Markets & Securities Services - Operations Assistant Vice President

Who we are

United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

Role Summary

Purpose of Job

• To provide BAU support for the Fixed Income Post Trade Services function. Supervises and ensures that BAU and other daily team tasks are completed accurately and on time. Monitors progress and takes corrective action if needed. Escalates issues and challenges, reports routinely and updates management promptly.
• Plays a key role in contributing to the delivery of team objectives and ensures work is completed within the deadline/s, to the expected standard and in accordance with operational procedures.  Acts in the best interests of the team
• Explores ways to improve efficiency and sustainability within the remit of their role. Engages with and collaborates with immediate stakeholders in order to effectively implement change. Proactively makes suggestions based on analysis and evidence.
• Acts as a key point of contact for User Acceptance testing

Business Area

Our team is primarily responsible for ensuring all Fixed Income Trades settle on a timely basis working with agents and counterparties across the globe for both London and Frankfurt.

Your role would be responsible for supervising BAU and administering 4-eye checks and other key controls to ensure the accuracy of work and to mitigate risk. This also includes, monitoring group email inboxes, query management and oversight of associated checklists. You'd engage with support teams to ensure that all downstream information and appropriate systems are available and online, escalating any issues to line manager in a timely manner and supervise processing and administration of Day to day requirements and associated tasks in accordance with desktop procedures. These would cover:

• Fixed Income Post Trade
• Monitoring all New Issuance Programmes for DCM
• Resolution of post event exceptions – cash and stock breaks
• Trade Pre-Matching
• Fails Management
• Trade Exception Processing
• Auto-Borrows
• Collateral Management
• Manage the Sensitive Client process for Fixed Income

Position Description

Responsibilities

• Accountable for the timely and accurate processing for Fixed Income Post Trade Services.
• The ability to manage Post Trade requirements relating to Settlements, Collateral Management and resolve routine problems and queries escalating more complex issues to others
• Manage relationships with internal stakeholders to promote quality of service, ensuring the timely escalation and resolution of issues and queries.
• Provide regular management reporting to gauge level of errors and highlight areas that can be proactively improved upon.
• Manage the maintenance and review of desktop procedures relating to day to day processes and administer updates via the policy and procedures database on a periodic basis in order to comply with the company policy.
• Perform, document and supervise UAT as part of new system upgrades and development. Escalate any issues identified and follow through to remediation.
• Ensure bank policy and best practices are rigorously followed and adopted as part of the overall framework.
• Identify opportunities to streamline processes by introducing systemic solutions
• Proactively follows compliance procedures and completes tasks accurately. Attends compliance training and integrates learning and requirements into the day to day delivery of tasks, demonstrating an understanding of applicable risks and controls.
• Maintain an effective team and ensure that high levels of customer’s service are upheld. Responsible for ensuring procedures are up to date and followed accurately by team members.
• Engage with immediate stakeholders and support system enhancements and related UAT
• Supervise and coordinate with the creation of test plans and test scripts, and ensure the accurate and timely completion of UAT. Ensure that issues and challenges are escalated to management in the form of regular updates
• Attend working group meetings as a SME and contribute with the timely delivery of objectives

Experience needed

• Previous experience of Post Trade Services and Collateral Management essential
• Demonstrates good influencing and negotiations skills
• Strong communication skills, with ability to deal effectively at all levels
• Strong working knowledge of Excel, capable of manipulating financial data
• Self motivated, energetic, flexible and collaborative
• Experience of ‘User Acceptance Testing’ (UAT).
• Ability to identify efficiencies and suggest methods to implement change to existing process. 

Competencies

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working 
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance 
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services  
• Access a wide range of learning and development opportunities and career progression opportunities 
• Ambitious remuneration package

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!