Junior Business Architect - Service Management - Associate

Who we are

United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

Overview

We’re looking for a Junior Business Architect for our TCMG Business Design team to support the design of Target State Business Architecture (capability map, operating model, value streams, business services model etc.) for SMBC EMEA (all departments and functions; all legal entities and branches).

Responsibilities

• Support the definition of business service model scope and governance processes including SLAs, OKRs, KPIs and reporting. Support service governance forums.
• Participate in the design of the EMEA Target State Business Architecture (capability map, operating model, value streams, business services model etc.).
• Maintenance of the Current State Business Architecture to a level of detail sufficient to inform the target state design and the development of the Roadmap.
• Collaboration with the Technology, Data, Compliance and Risk to develop a holistic target state design (encompassing business architecture, technical architecture and data architecture) that enables the business strategy of SMBC EMEA.

Knowledge, Skills, Experience and Qualifications

• Business Service Management. Experience in defining service governance, SLAs, KPIs and reporting. Desirable: Experience with service management tools.

• Business Architecture Design. Desirable: Experience of designing target state business architecture (capability map, operating model, value streams, business services model etc.).
• Business Analysis. Experience of how to best gather requirements and build business process designs to support lower level design and delivery activities.
• Strategic thinking. Ability to understand and influence business strategy and the ability to suggest strategic transformation strategies and design target state business architecture.
• Stakeholder Management. Ability to build positive working relationships with stakeholders and capable of influencing to gain agreement and resolve conflicting priorities in ambiguous environments.
• Communication. Excellent communication skills. Able to communicate effectively across the organisation. Able to convey complex topics simply and to articulate issues in a way that eases decision making and drives action.
• Influence. Able to influence and align resources across the organisation.
• Industry Knowledge. Desirable:  knowledge of financial services industry (and beyond) and an ability to utilise that knowledge to enhance the capability at SMBC.

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working 
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance 
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services  
• Access a wide range of learning and development opportunities and career progression opportunities 
• Ambitious remuneration package

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!