Business Analyst - Vice President - Payments

Who we are

United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. 

Our Transformation and Change Management Group are growing! We're on the look out for strong Business Analysts, and other talent to join our team. 

✅ Influence strategic decision-making at an enterprise level
🤝 Work in a collaborative, fast-paced environment with senior leadership exposure
💰 Competitive remuneration and benefits package
📈 Opportunities for professional growth and certification support

If this sounds like an opportunity that you'd like to prove your skills in, read on. 

Purpose of Job

• Translate business and regulatory needs into clear, actionable requirements to enable effective change.
• Assess the impact of change on operating models, including processes, roles and responsibilities, data and systems to support informed decision making.
• Act as a bridge between stakeholders and delivery teams to ensure aligned, high quality business analysis deliverables and outcomes.

Background

• As part of its Payments Modernisation Programme, SMBC EMEA is currently transforming its Payments domain to align with industry standards, best practices, regulatory expectations, and evolving customer needs. This includes an analytical assessment of the current Payments operating model, identification and prioritisation of key issues, definition of the target operating model, and evaluation of potential technology vendors to deliver best-in-class capabilities and an innovative roadmap.
• The TCMG Business Design team manages a flexible pool of professionally qualified business architects and business analysts in response to the demands of programmes and projects, ensuring the right skills are deployed where needed.
• The TCMG Business Design team is also responsible for driving consistency in business design practices across the EMEA bank. This includes the development, governance, and ongoing maintenance of various business analysis and design methodologies, standards and artefacts.

Accountabilities and Responsibilities

• Business Analysts are expected to engage with internal and external stakeholders to understand current practices and processes, identify where change is required, analyse options, and provide clear, evidence-based recommendations. They are expected to produce high quality business analysis artefacts including end to end process design and documentation, business requirements documentation and support for the UAT.
• Business Analysts are also required to contribute to the development, maintenance, and adoption of the Central Process Repository by ensuring process artefacts are accurately documented, maintained, and stored as the single source of truth.
• When working on regulatory driven initiatives, the Business Analyst is responsible for tracking and analysing relevant regulatory communications and updates across EMEA, and for working with SMEs and end users to understand and document the practical implications across impacted systems, processes, and operating models.
• Business Analysts work closely with SMEs to brief senior stakeholders (including MD level and above) on the potential impact of change on services, functions, and systems. This includes clearly articulating options, impacts, dependencies, and linkages to existing operating models to support informed decision making.
• Business Analysts are expected to communicate effectively within multi-disciplinary teams, facilitate alignment on the optimal solution, and support the implementation of agreed changes to ensure regulatory compliance and/or operational efficiencies.
• Business Analysts must ensure that the benefits of proposed changes and recommendations are clearly articulated to relevant departments and senior stakeholders, proactively addressing uncertainty and stakeholder concerns.
• Business Analysts support quality assurance and testing activities, including UAT preparation, execution, and the resolution of issues identified during testing.
• Business Analysts contribute to the creation of plans and processes to assess and evaluate the impact and effectiveness of implemented changes.
• Business Analysts must ensure all business analysis and design artefacts are stored and maintained so that they can be provided for internal audit or regulatory oversight.

Knowledge, Skills, Experience and Qualifications

• Strong knowledge of the banking payments domain, including front-to-back office processes and the regulatory environment.
• Proven experience as a Business Analyst, preferably within financial services.
• Proven experience delivering regulatory and business change impacting systems, processes, and operating models.
• Experience working in deadline driven, project and ssystems-basedenvironments.
• Strong stakeholder management, communication, and collaboration skills, with the ability to build consensus and resolve conflict.
• Highly organised, resilient, and able to manage multiple priorities under pressure.
• Able to operate effectively between strategic “big picture” thinking and detailed analysis.
• Strong analytical skills, with the ability to rapidly understand complex processes, analyse data, and make evidence-based recommendations.
• Proven capability to produce gap analyses, target operating models, process models, business requirements, and test artefacts.
• Degree educated; professional Business Analysis qualifications desirable.
• Self-motivated and proactive, while able to work effectively under the direction of Project or Programme Managers.

Challenges

• Driving change often requires educating stakeholders at multiple levels on regulatory requirements and their impact on products, processes, and systems, as well as clearly justifying the need for change to secure buy‑in and approval.
• Existing operating models are not always fully documented, meaning that end‑to‑end linkages, dependencies, and impacts are not always visible, increasing the complexity of analysis and change delivery.

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working 
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance 
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services  
• Access a wide range of learning and development opportunities and career progression opportunities 
• Ambitious remuneration package

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!