Associate QA Analyst - BAU & Platform Support

Who we are

SMBC is a UK financial services company that provides commercial and investment banking services, expert insights, and innovative solutions to our corporate, institutional, and municipal clients. The Capital Markets division which this role will support is headquartered in the City of London. We also have offices in New York, Sydney, and Hong Kong.

The Capital Market business is organized into two divisions: Securities Product Group and Derivative Product Group. We offer services such as customer facilitation, broking and trading in primary and secondary debt and equity securities and an extensive range of over-the-counter derivatives contracts.  We also have a corporate advisory group.

The Technology Quality Assurance team sits within IT & Security Planning Department (ITSD) and essentially supports the needs of the Capital Markets and Corporate Banking business by constantly questioning the process in the software development life cycle (SDLC) to ensure the project team is building the right product in the correct manner.

QA establishes and maintain standards on how to best test a software product. Having solid software testing practices is a huge asset to any team to produce a well-functioning application that meets end user requirements.

Role Summary

We are seeking a highly motivated candidate to join the SMBC EMEA QA team as a RTB QA Analyst. This role is 100% hands-on and will be expected to carry out dual hatting role of manual testing and test automation in the RTB team.

The candidate will be required to carry out RTB functional testing, product enhancement testing as well as assisting with automation of RTB regression packs.

The QA Analyst will partner with Business, Internal IT, Production Support and third-party vendor resources to enhance existing software and validate new solutions via testing to meet business needs.

You will be assigned to IT enhancement, Front office application upgrade, back-office application upgrade, production support defects and regression testing projects.

The QA analyst will be involved in ensuring test quality throughout the software development and project lifecycles interfacing several front offices, integrated and downstream applications using an agile methodology.

Business Area

IT & Security Planning Department (ITSD)

Operations

Front Office

Back Office

Position Description

The successful candidate will be expected to initially work under the guidance of a QA Lead to embed quality through all phases of the project and collaborate as part of the QA team for verification and validation of business requirements test scripts, management of specific project test environments, test data, test repository, defect management and test workload.

Specifically, the QA analyst elicits, analyses, validates, and documents business, technical and operational test scenarios, and ensures the technical solutions developed or procured meets the specified functional and non-functional requirements. Specific tasks include:

• Reviewing requirements, specifications, and other project documentation to assure quality of the products to be developed.
• Defining test scenarios and test scripts covering project or BAU requirements under test

• Maintaining and executing test suites for various SMBC Core IT Software products
• System integration and Regression testing
• Ensuring production support defects are tested and validated in line with acceptance criteria as well as managing defect resolution.
• Working with the Development, BA, and QA team to create, review and reuse Test Cases during test scope planning
• Working with SMBC Production Support Team to ensure production defects are fixed and retested.
• Where appropriate collaborate with SMBC Developers and vendor consultants to monitor and resolve issues from application upgrade testing.
• Learning and maintaining test pack scripts using XRAY test management tool
• Maintaining, building, supporting, and improving the Regression Test Pack for SMBC core systems

Competencies

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working 
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance 
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services  
• Access a wide range of learning and development opportunities and career progression opportunities 
• Ambitious remuneration package

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!