Third Party Mgmt Platform IT Owner - VP

Who we are

Sumitomo Mitsui Finance Dublin Limited (SMFD) is a wholly owned subsidiary of SMBC and is growing rapidly as a Centre of Excellence for the bank’s universal banking business across EMEA.  It provides a range of technology and operational support services, aligned to SMBC’s growth, innovation, and transformation strategies.

Purpose of Job

• Act as technical lead for all EMEA Development & enhancements to the EMEA Third Party Management platform (Process Unity) 
• Perform development and deployment of small technical change and act in an oversight role to external System Implementation Partners where required. 
• Working closely with EMEA Third Party Management team & project team members to interpret business requirements & operating model and develop functional outcomes. 
• Work closely with the Process Unity Technical team (vendor) to observe change governance and follow agreed development standards.  

Background

• The core focus of this role will be ownership of all  minor development items, material enhancements, development of new functionality/capabilities, implementation/configuration of new modules and other build and technical delivery activity relating to the Process Unity platform and associated Third Party Management technology across the EMEA Region. 
• The role involves working closely with business customers and other members of ITSD team to deliver optimal and prioritised Technical solutions to the business. 

Accountabilities and Responsibilities

• Provide functional design, advisory and configuration support for key strategy and design elements for Process Unity. 
• Own the end‑to‑end EMEA Process Unity platform delivery lifecycle covering solution design, development oversight and system testing.  
• Participate in Process Unity enhancement initiatives involving configuration, implementation, testing and user training. 
• Provide occasional technical support of the Process Unity system including applying periodic patches, reporting requirements, ad-hoc requests from business and production system support. 
• Work closely with development teams in the creation, validation and maintenance of data integrations. 
• Maintain a configuration document of all Process Unity-related changes. 
• Liaise across IT domains to deliver new Process Unity functionality, including but not limited to infrastructure engineering, security and operations support. 
• Support Data Mapping/Integration design efforts, creating specifications for building integrations with Process Unity environment.  
• Continuously review opportunities for improvement in how the Process Unity platform is leveraged while bringing best practices to the forefront. 
• Ensure that proposed solutions comply with the company's technology direction as well as change management and security policies. 
• Facilitate creation of and document user test cases, assist in development of test scripts for automated testing purposes. 
• Support the change management process for all Process Unity SMBC-requested change requests 
• Support occasional off hours and weekend work to where change deployment activity necessitates. 

Knowledge, Skills, Experience and Qualifications

Education & Qualifications: 

• Educated to degree level or equivalent vocational or working experience. 
• Over 5 years’ experience within a Technology Implementation lead, Project Manager or Business Analyst role operating preferably in the financial services industry. 
• Certification in Process Unity or a similar platform would be advantageous. 

Knowledge & Experience: 

• Demonstrable hands on technical understanding of Third Party Management technology. 
• Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams 
• Strong I.T. analysis, configuration and development experience and implementation in a formal SDLC environment. 
• Substantial experience of data analysis and reporting 
• Advanced knowledge of office suite applications, especially MS-Visio, MS-Excel and MS-Word 
• Working knowledge of Agile tools, JIRA, Confluence and / or MS DevOps. 

Skills: 

• Empathetic with strong analytical and problem-solving skills  
• Excellent written and verbal communication skills with the ability to communicate appropriate, concise and accurate information.  
• Ability to multi-task, with excellent interpersonal skills, organisational awareness and people skills. 
• Strong stakeholder management, negotiation, influencing and communication skills  
• Fluency in written and spoken English. 
• Ability to operate sensitively and effectively in a multicultural environment.

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working 
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance 
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services  
• Access a wide range of learning and development opportunities and career progression opportunities 
• Ambitious remuneration package

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!