Temp - Technology Infrastructure
Dublin, D, IE, D02 KF20
SMBC: A trusted partner for the long term
Here at SMBC Group, we want to help you find the next step in your career so read on to discover if this opportunity is the one for you. We like to recognise potential in our people, so we welcome your application even when your experience doesn’t perfectly align with the job description. Whilst we’ll always strive to be better, we’re proud of our inclusive culture, and encourage our applicants and colleagues to be their authentic, unique selves.
Who we are
United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.
Role Summary
SMBC Group EMEA are looking for an ITAM & Technology Risk Support Analyst to work within our Infrastructure department.
We are seeking an experienced Infrastructure Liaison to join our team in Dublin. This contract role will act as a key bridge between the Infrastructure department and the IT Asset Management (ITAM) team, and support liaison with the Technology Risk, and IT Audit functions. The successful candidate will be responsible for gathering, interpreting, and delivering infrastructure asset data and insights to the ITAM team, to reduce the operational burden on Infrastructure SMEs and team leads.
This role will be situated in Sumitomo Mitsui Finance Dublin Limited (SMFD), a wholly owned subsidiary of SMBC. It was established in 1989 and is now located in contemporary offices in the heart of Dublin’s Georgian quarter. It is a Centre of Excellence for SMBC’s business in Europe, Middle East & Africa and provides a growing range of intra-group services across a variety of Control and Support functions.
Key Responsibilities
- Act as the primary point of contact between Infrastructure and ITAM teams, facilitating efficient information flow and collaboration.
- Support Technology Risk and Audit teams by coordinating responses to infrastructure-related queries and reporting requirements.
- Collaborate across all infrastructure teams to gather accurate asset data and ensure alignment with CMDB standards.
- Provide insights and reporting on infrastructure assets using tools such as ServiceNow, Active Directory, VMware vCenter, SCCM, Tanium, LogicMonitor, Solarwinds, ControlUp, NICE NTR-X, Cisco Webex and MS-Teams.
- Assist in maintaining and improving asset discovery and reporting processes.
- Ensure data integrity and consistency within the CMDB (ServiceNow).
- Identify opportunities to streamline Infrastructure asset management workflows and improve cross-team communication.
- Support compliance and governance initiatives related to infrastructure asset management.
Skills and Experience
- Proven experience working within an Infrastructure department in a large enterprise environment.
- Strong understanding of infrastructure asset management practices and lifecycle.
- Hands-on experience with:
- ServiceNow (CMDB management)
- Active Directory (asset reconciliation)
- VMware vCenter (asset review and reporting)
- SCCM (asset tracking and reporting)
- Tanium, LogicMonitor, and ControlUp (or similar monitoring tools)
- PowerBI for data analysis and reporting
- Excellent communication and stakeholder management skills; comfortable working across multiple teams and levels.
- Ability to interpret technical data and translate it into actionable insights for non-technical stakeholders.
- Self-starter with strong organisational and problem-solving skills.
Desirable (Bonus) Skills:
- Familiarity with infrastructure-related compliance frameworks (e.g., ISO, NIST, GDPR).
- Experience supporting audit and risk management processes.
What we offer
For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.
As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:
- Hybrid and flexible working
- Competitive paid leave days
- Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance
- Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services
- Access a wide range of learning and development opportunities and career progression opportunities
- Ambitious remuneration package
So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!
We recognise our role as a bank to support social change and welcome all applications, including those from groups often under-represented in financial services. We value the uniqueness of professional and personal, backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We’ll ensure reasonable adjustments to our recruitment process are offered due to a disability or long-term condition whenever requested.