Run-The-Bank QA Technical Tester - Assistant Vice President

Who we are

United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future. 

Role Summary

Is the next step in your career at SMBC Group EMEA? We’re looking for a Run-The-Bank QA Technical tester to join our Quality Assurance team to help protect production by verifying that any change introduced to a live application will not cause disruption, errors, or compliance issues.

This role is 100% hands-on initially focusing on DWH RTB testing and will be expected to carry out dual hatting role of manual testing and test automation implementation in the RTB team. The candidate will be required to carry out functional testing, production support defect testing, regression testing as well as assisting with automation of RTB regression packs in the DWH product team. The QA analyst will be involved in ensuring test quality throughout the software development and project lifecycles interfacing several front offices, integrated and downstream applications, IT enhancement, application upgrade, production support incidents and end to end regression testing using an agile methodology.

The QA Analyst will partner with Business, Internal IT, QA team, automation team, BAs, developers, Production Support and third-party vendor resources to enhance existing software and validate new solutions via testing to meet business needs. This role offers an excellent opportunity to interact with a broad cross section of people across the business with exciting opportunities to work on a diverse range of projects and initiatives, enabling you to enhance your skills and gain valuable experience in a wide arrange of subject areas.

Your responsibilities will include:

• Creating and maintaining comprehensive test documentation and traceability using XRAY and JIRA
• Ownership of Regression, Functional, emergency change and defect testing across FO to BO systems in production
• Supporting test automation build-out for regression packs across RTB platform applications

For you to succeed in the role, you will need to have:

• Strong manual and test automation testing experience for Front Office (FO) to Back Office (BO) applications
• Proven test coordination and stakeholder collaboration with production defect triage and root cause analysis experience
• Good analytic and scripting skills using Python and Java script
• Knowledge of SQL queries, SQL Server, and database skills.
• Practical experience with test management in XRAY/JIRA, defect triage, and reporting  

Business Area

The Technology Quality Assurance team sits within IT & Security Planning Department (ITSD) and essentially supports the needs of the Capital Markets and Corporate Banking business by constantly questioning the process in the software development life cycle (SDLC) to ensure the project team is building the right product in the correct manner.

QA establishes and maintain standards on how to best test a software product. Having solid software testing practices is a huge asset to any team to produce a well-functioning application that meets end user requirements.

This role will be based in Sumitomo Mitsui Finance Dublin Limited (SMFD), a wholly owned subsidiary of SMBC.  It was established in 1989 and is now located in contemporary offices in the heart of Dublin’s Georgian quarter. It is a Centre of Excellence for SMBC’s business in Europe, Middle East & Africa and provides a growing range of intra-group services across a variety of Control and Support functions

Position Description

This role has been created to support testing for increase in change volume, to reduce manual regression burden, risk and incident mitigation, test automation uplift and regional coverage expansion. This role will add value to the SDLC process and plays a key role in ensuring the stability, reliability, and quality of production systems by focusing testing on bug fixes, enhancements, regulatory updates, production support, emergency releases, and platform stability patches made to live systems for critical banking systems covering Front Office, Middle Office and Back Office applications. The AVP will work closely with QA Leads, Developers, DevOps, BAs, Application Owners, Environment Managers, Release managers and Operations Teams to deliver continuous testing improvements and safeguard production integrity.

The successful candidate will be expected to initially work under the guidance of a RTB QA Lead to embed quality through all phases of the project and collaborate as part of the QA team for verification and validation of business requirements test scripts, management of specific project test environments, test data, test repository, defect management and test workload.

Specifically, the QA analyst elicits, analyses, validates, and documents business, technical and operational test scenarios, and ensures the technical solutions developed or procured meets the specified functional and non-functional requirements. Specific tasks include:

• Test automation of regression test packs to reduce manual testing footprint and increase efficiency.
• Reviewing requirements, specifications, and other project documentation to assure quality of the products to be developed.
• Defining test scenarios and test scripts covering project or BAU requirements under test
• Maintaining and executing test suites for various SMBC Core IT Software products
• System integration and Regression testing
• Ensuring production support defects are tested and validated in line with acceptance criteria as well as managing defect resolution.
• Working with the Development, BA, and QA team to create, review and reuse Test Cases during test scope planning
• Working with SMBC Production Support Team to ensure production defects are fixed and retested.
• Where appropriate collaborate with SMBC Developers and vendor consultants to monitor and resolve issues from application upgrade testing.
• Learning and maintaining test pack scripts using XRAY test management tool
• Maintaining, building, supporting, and improving the Regression Test Pack for SMBC core systems

Education & Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent working experience
• ISTQB foundation level certification in software testing or equivalent
• Foundation level certified software automation tester or equivalent

Competencies

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working 
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance 
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services  
• Access a wide range of learning and development opportunities and career progression opportunities 
• Ambitious remuneration package

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!