AVP - Third Party Management / Outsourcing Specialist (m/f/d)

Who we are

United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives.

We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

Role Summary

Due to the growth of SMBC Bank EU AG and its branches coupled with changes in the regulatory landscape, we are looking to expand our Third Party Management team based in Dublin with the addition of an AVP to support the oversight responsibilities of the Director of Third Party Management in SMBC Bank EU AG.  

SMBC Bank EU AG is a CRR credit institution established in Germany, authorised by the European Central Bank (ECB) and supervised by the Federal Financial Supervisory Authority (BaFin). The Bank operates six branches and one subsidiary within the EU.

The Bank maintains a high reliance on third parties for the delivery of key services, particularly through engagements with SMBC Group entities globally. It also provides critical functions to other SMBC Group entities in the EMEA region.

This position offers the candidate a unique opportunity to work in a global organisation in a dynamic regional role which reaches into most areas of the bank and the broader SMBC organisation.

Business Area

Third Party Management / Outsourcing

• In excess of 150 critical outsourced services across 20 Third Party Service Providers (12 of which represent SMBC group entities)
• 60 legal agreements supporting Outsourcing
• Risk assessment of all further Third party providers particularly, Critical or Important Functions (CIF) or Important Business Services (IBS).   
• Small team - currently 2 members OPPD Third Party Management team in SMBC EU (VP based in Frankfurt, Director based in Dublin).
• The role interfaces on a regular basis key stakeholders (service recipients and providers) across the SMBC organisation globally. Regular interaction with but not limited to, senior management, auditors, Operational resilience, Data Management, Compliance, Legal, tax among others. 

Position Description

Accountabilities & Responsibilities

• Review of new and existing Service Level Agreements, risk assessments, Exit plan, KPI’s to assess compliance with regulatory requirements. Interpret and evaluate in conjunction with relevant departments, if further actions, clarifications are required.
• Facilitate and manage stakeholder calls, in order to progress resolutions to issues or problem solve.
• Ensure documentation is retained in a manner which is accessible for any future requirements e.g. outsourcing register, agreements, confirmations.
• Provide or collate information for stakeholders as required and in conjunction with the central team.
• Ensure ongoing compliance with regulatory requirements for third party arrangements and progressing updates/notifications to internal teams and regulators as required
• Collaborate with stakeholders to support and drive effective execution of TPRM framework responsibilities, ensuring compliance with policy and regulatory requirements for allocated services/service recipients.  
• Work to maintain alignment with existing standards and procedure.
• Support the timely action of all change requests and associated governance and reporting.
• Analyse and define issues which are raised, such as but not limited to, framework breaches and report to director of TPM in SMBC EU and others as required. 
• Preparation and presentation of information in management forums or SMBC EU TPM Committee. 

Knowledge, Skills, Experience & Qualifications

• Undergraduate degree, preferably in Risk Management, Law, or Business Administration.
• Demonstrated experience in Third-Party Risk Management (TPRM) and outsourcing, ideally within the financial services sector.
• Proven ability to conduct detailed analysis and reporting with a strong attention to accuracy and detail.
• Solid understanding of the financial services environment and the regulatory landscape impacting third-party and outsourcing arrangements.
• Experience working with cross-functional teams and stakeholders across multiple locations.
• Effective and confident communicator with strong interpersonal skills and the ability to engage and influence stakeholders. Active listening and collaboration are key strengths.
• Confidence to work independently to problem solve and drive improvements.
• Excellent written and spoken English; German language skills are advantageous but not essential.
• Ability to build and maintain strong working relationships with internal and external stakeholders.
• Experience in managing or overseeing process-driven activities, with exposure to risk management or compliance functions considered a plus.

Competencies

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working 
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance 
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services  
• Access a wide range of learning and development opportunities and career progression opportunities 
• Ambitious remuneration package

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!