Operations Cross-Function Associate

Who we are

United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

Role Summary

Is the next step in your career at SMBC Group EMEA?

We’re looking for an ASSOCIATE for our DEPARTMENT – Operations & Administration Department (OAD) – General Affairs to join our team. 

This role combines diverse General Affairs duties with structured Accounts Payable responsibilities, offering both variety and operational impact. By upholding SMBC’s controls and procedures, it directly supports the bank’s strategy of strong governance and operational excellence.

Position Description

About this role:

The Operations & Administration Department (OAD) plays a vital role in strengthening SMBC’s operational resilience by managing essential General Affairs and Accounts Payable functions. These responsibilities ensure the branch operates efficiently, safely, and in full alignment with internal controls and regulatory expectations.

The Associate will directly contribute to this mandate by delivering accurate Accounts Payable processing and ensuring smooth day‑to‑day office and facility operations.

In carrying out these duties, the Associate will work closely with key internal stakeholders—including Dubai Finance & Control, Front Office teams, Audit, Compliance/Financial Crime Middle Office, and London Remittance & Expense teams—as well as external suppliers, service providers, and auditors.

Business Area

In this role you will:

• Support timely and accurate Accounts Payable processing, ensuring compliance with internal controls and Anti-Bribery & Corruption (ABC) requirements.
• Assist with General Affairs operations, including office/facility coordination, vendor management, and staff travel arrangements.
• Maintain well‑organised, audit‑ready documentation across all Accounts Payable and General Affairs activities.

Long Description

Our role will allow you to:

• Deliver accurate and timely Accounts Payable processing, including invoice verification, cost allocation, supplier due‑diligence checks, payment batch preparation, Oracle input, audit documentation, and coordination with Dubai Finance, London Remittance & Expense, and Oracle Support teams.
• Support day‑to‑day General Affairs and office operations by managing suppliers and contracts, overseeing office facilities and maintenance, supervising third‑party support staff, managing inventories, maintaining vault and furniture/fixed‑asset records, coordinating travel, handling office insurance and company vehicle arrangements, and ensuring compliance with Anti‑Bribery & Corruption requirements.
• Strengthen operational governance by maintaining audit‑ready records, ensuring consistent application of internal procedures, managing document archiving and shredding, supporting new‑joiner/leaver processes, preparing monthly General Affairs and Accounts Payable reports, and assisting other administrators and departments with operational tasks.

For you to succeed in the role, you’ll need to have:

• Strong working knowledge of Oracle Accounts Payable processes and a sound understanding of basic accounting principles.
• Advanced Excel capability and proficiency across Microsoft Office applications (Word, PowerPoint, Outlook), with strong analytical, numerical, and record‑keeping skills.
• Proven experience in office administration, vendor management, and administrative support, with the ability to multitask, prioritise workload, and maintain exceptional accuracy and attention to detail.
• Strong communication, interpersonal, and organisational skills, with a proactive and collaborative approach.
• Prior experience in a similar Accounts Payable and General Affairs role within a financial services or regulated environment.

Competencies

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working 
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance 
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services  
• Access a wide range of learning and development opportunities and career progression opportunities 
• Ambitious remuneration package

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!